I’m a design leader based in Raleigh, North Carolina, with a career spent in complex enterprise software. I work on data-dense products where people make consequential decisions under pressure, and where a confusing interface isn’t just friction but a risk someone has to absorb. I build the systems that let good design scale, keep quality steady across teams, and stay close enough to the craft to care about the details that earn trust.
My Process
I don’t believe good design comes from a designer working alone and presenting answers. It comes from staying embedded with product, engineering, and data science from the first conversation through release, close enough to the problem that the right solution becomes obvious to everyone at roughly the same time. What follows is how I operate, not a sequence I run in order.
01
Framing the Problem
I do my most important work before anything is scoped, in the room with executives making the case for the user who isn’t there to make it themselves. Most of it is getting the product’s underlying model right, the objects it’s made of and how they map to a customer’s real workflow, because no amount of craft later can fix a model that’s wrong.
02
Research & Synthesis
I pull product, customer success, sales, and users into the same conversation and turn conflicting input into one clear picture the team can design against. That shared understanding is worth as much as the insight, because it’s what stops us relitigating the problem halfway through the build.
03
Interaction Design
I move fast from flows to high fidelity, testing against real platform data and edge cases instead of placeholder text that hides the hard problems. Every decision answers one question: does this make the system more coherent, or just add another exception to maintain?
04
Rapid Iteration
Prototyping with real data lets me run RITE sessions in days instead of weeks. AI speeds the work up but doesn’t make the calls, the judgment about what to keep, cut, or test is still mine. I treat most of what I make as disposable on purpose, so I can drop a wrong direction while it’s still cheap to drop.
05
Delivery & Impact
Design doesn’t end at handoff, and neither do I. I stay close through implementation and adoption, because a polished design that ships broken or goes unused didn’t work.
06
Measuring Success
The numbers tell me what changed; the people closest to users tell me why. My best research partners are the CSMs and account execs surfacing friction that never makes it into a support ticket.
Recent Work
Check out some of my recent design projects
UX Research
UX/UI Design
Data Visualization
Cyber Risk Quantification
Translating complex financial threat exposure data into a clear, actionable interface for security and risk leaders making high-stakes decisions.
Still Not Enough? Time to Raid the Archives
Check my older work, that I have not had the heart to retire yet.